We understand the importance of maintaining a fully functional website. Our team regularly monitors and updates our clients' websites to ensure they are secure, optimized, and running at peak performance.
We view our relationship with clients as a partnership. We work collaboratively to develop an ongoing marketing and growth strategy that is tailored to their unique needs and goals.
Our retainer packages provide clients with on-demand support and priority access to our diary. We are committed to providing timely assistance, ensuring that our clients' needs are met promptly.
Billable hours included in our monthly retainers cost 30% less than the equivalent rate if we were hired on an ad-hoc basis. Furthermore, project work performed in addition to any monthly retainer is billed at the same lower rate. Because our services are so comprehensive and diverse, we can even reduce the size of your in-house team to save you even more money.
Whether Shopify have released a new feature that requires some code changes or one of your installed apps stops working, we are on hand to make those fixes exactly when needed. You have the reassurance that our team is at your disposal should any issues arise to get you transacting again as quickly as possible.
As a little thank you to our retainer clients for working with us throughout the year we always go the extra mile around key dates in the retail calendar to make sure we help maximise sales and conversions at peak times. Whether we're planning and implementing a Black Friday campaign or helping increase your shipping capacity over Christmas.
We're here if you or a member of your team needs any support in order to be successful on Shopify, that could be some help to update some graphics or setting up and new in-store POS. We're just a message or phone call away.
We know from our own D2C experiences that cashflow is king, which is why we're always happy to help spread the cost of larger projects so that your capital can be put to good use within the business. Retainer clients have the option to spread project work payments (such as new site builds, email sequences or SEO) over the duration of their retainer contract interest free.
Unsure if a retainer is right for you? Have a read through some of our FAQs or
book a call to discuss.